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Brochures For Brightwater Garden Holidays - Quality Garden Tours
Brightwater Brochure
Brightwater Headquaters
Brightwater Holidays Limited
Eden Park House
Cupar
Fife
KY15 4HS
Reg Number: SC 137295
VAT Number: 607346447
Responsible Tourism

 

The very raison d’etre of Brightwater Holidays is to encourage our clients to enjoy the world’s most beautiful gardens and both natural and man-made sights. We try to do this as responsibly and in a sustainable manner whenever we can.

 

Where possible we use locally owned hotels, local specialist agents and, in addition to our own Tour Managers, we use local guides. By doing this, our innovative itineraries are helping many fragile rural economies to survive and indeed prosper.

 

It seems that everywhere you turn these days there is coverage in the media regarding Responsible Tourism. But what exactly does it mean? Is it a new thing? We like to think we have been responsible for years.

 

Corporate responsibility should, and does with Brightwater Holidays, start in the office. In our offices in Cupar all old brochures and waste cardboard (of which mountains seem to appear from nowhere) are recycled and pulped towards the making of whisky boxes – a scheme we happily endorse! All other waste paper is collected monthly by a recycling franchisee, ‘Shred-it’. 

It has amazed staff as to how much wasted can be recycled in the workplace. Stamps go to Guide dogs for the blind, coffee and tea for our office visitors are all ‘Fairtrade’ brands, all cleaning materials are ‘eco-friendly’ brands. We have thermometers in every room in order to keep temperatures at an even level. Lighting in the office where possible has been changed to use long-life/low emission bulbs. All toner cartridges are recycled, old computers go to Computer Recycling Services of Dundee, unwanted office furniture is re-homed by a local charity in Cupar – we even have an office compost bin for tea-bags and other organic lunchtime waste!

 

The environmental impact of our tours is continually monitored by talking to and listening to the needs of the local communities we visit; by encouraging our clients to support community owned shops and cafes on islands such as Gigha and Eigg. We have developed new tours to smaller islands and remoter communities that use smaller guest-houses and bed and breakfast establishments in Tiree, Coll and Glenelg. We also support local and independent boatmen on tours where possible i.e. to St Kilda, Small Isles, Corryverckan, and Foula.

 

Our Corporate responsibility in the community includes annual support for Strathcarron Hospice, Dunfermline Golf Club’s Variety Club of Scotland appeal, and Perennial (The Gardener’s Benevolent Society), and substantial donations to Maggie’s Cancer Caring Centres.

 

In encouraging and sending our customers to some far flung destinations, we are, of course, contributing to the build up of greenhouse gasses by means of the aviation industry. All air travel by Brightwater Holidays’ staff is carbon neutral by means of us contributing to an innovative company called Climate Care – www.climatecare.org

 

Many passengers have followed our lead. We do it and would like you to consider it too.

 

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Privacy Policy | Holiday Protection
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Privacy Policy [ X ]

Privacy Policy

 

Brightwater aims to provide the highest standards of customer service and to maintain these standards we need to collect certain information from you.  In doing so, we are committed to protecting your privacy and adhering to the principles of The Data Protection Act 1998.

 

We would also like to use some of your details so that Brightwater and partners can, from time to time, send you information (by post or e-mail) including offers and updates, that we think may be of interest.  If you do not wish to receive such approaches in the future, please let us know as soon as possible by telephone or letter.

 

When you e-mail us, we may ask for certain information to be able to check this record and answer your questions quickly and accurately.  When you contact us, in any way, we may make a note of this contact if it is relevant to your permanent record.  This allows us to provide a higher level of ongoing customer care.

 

In order to process your booking, we need to collect certain personal details from you.  These will usually include the names and addresses of party members, credit/debit or other payment details and special requirements such as those relating to any disability or medical condition which may affect the holiday arrangements.   We take full responsibility for ensuring that proper security measures are in place to protect your information.  We must pass some information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc.  The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

 

By using this website you are consenting to this privacy policy.  We may in the future change this policy, and if we do so we will post the amended policy on this website.

 

 

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Holiday Protection[ X ]

The air holidays and flights shown are ATOL protected by the Civil Aviation Authority.

Our ATOL number is ATOL 4498. ATOL Protection extends primarily to customers who book and pay in the United Kingdom.

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